For the professional talent manager, hiring doesn’t end when the new agent recruit comes onboard.
It ends when your new hire has gained traction quickly and started to make a valuable contribution to your team.
For new agents, initial sales may not materialize right away, but revenue-producing lead measures can be tracked and evaluated.
If your new hire is not performing these lead measures with more focus, energy, and competency than your average agent, you may have a failed hire.
When poor performance is noted, provide training, set clear expectations, and watch closely for tangible performance improvements.
If they can’t meet reasonable expectations and fail to respond your training and coaching, then release the agent.
There is lots of talent available.
And it’s better to replace someone early than attempt to push them uphill.