In a recent newsletter, performance coach Todd Herman describes how helping agents in the right way can cause them to experience a high level of business luck. Or so it seems. The types of help that lead to good fortune comes in two forms. Social Help. If you can develop an office where your agents are constantly around the high-performers, mentors, and leaders who will get them where they want to go, you’re equipping them to succeed. As Warren Buffet once said: “There are many different qualities successful people have, but the one all of them share is they’ve chosen their mentors and whom to model wisely.” Success moves at the speed of relationships. Environmental Help. Probably the most under-appreciated aspect of success is the environment. For example, when immigrants come to America, they find success much easier than in other parts of the world. The system you place yourself in can remove a lot of the friction. You can take an average person and put them in a great system, and they can outproduce a superstar in a flawed system. As a leader, it’s important to prioritize the assistance you’re providing agents in these two areas because, according to Todd, something magical happens when you provide this type of help. If you think of social help and environmental help as two circles in a Venn diagram, the intersection is luck. And the quality of both of those circles seems to determine how much luck you’ll experience. So, you can engineer the luck your agents are experiencing in their businesses by developing a great environment and fostering great relationships. At that point, maybe it’s not luck anymore.