Agent and Manager Behaviors Survey Results

A few weeks ago, I asked you to participate in a nationwide survey conducted by JPAR of agent and manager behaviors. For those of you who participated, thank you.   Here is some of what we learned. Most participants were experienced/high wage earners:  60% of those who responded had more than five years of experience and their average annual income was $129,000. Biggest challenges:  For brokers/owners:  Recruiting committed talentFor team leaders:  Developing systems, process, and structure that drive a consistent experienceFor agents: Executing consistently on prospecting, lead generation, and marketing Top 7 agent income related behaviors: 1. Personal Assistant:  62% more annual income for those with an assistant vs. those without. 2. Database:  70% have/work a database consistently—they earned 60% more annual income. 3. Influence Marketing:  53% more annual income for those conducting monthly or quarterly customer events. 4. Consistent Follow-up: 37% more annual income for those with a system and process in place supporting five or more follow-up attempts with prospects. 5. Business/Marketing Plan:  27% more income for those with a specific marketing plan, 30% more income for those with a specific business plan, 42% more income for those with BOTH a marketing and business-specific plan. 6. Tracking/Measuring Daily Activities: 12% more income for those who track/measure daily activities.  82% of highest income earners reported tracking the lead measure of new appointments. 7. Lead Conversions:  Most agents reported it takes about 25 conversations to get one sale. There are two recruiting takeaways from this data: a.  Earning more.  If your recruiting value proposition is focused on helping agents earn more, this is a blueprint of where you should be focused. b.  Recruiting more. The behaviors that cause agents to perform at a high level are very similar to the behaviors that make recruiters and hiring managers to perform at a high level. Mirror what top preforming agents are doing in the recruiting arena.