Redesigning Your Work

For most real estate leaders and managers, maintaining the status quo is a prescription for failure. High performers know there’s a constant need to redesign and improve their workflows. Research supports this notion. In one study of more than 5000 managers, those who periodically redesigned their work performed significantly better than those who didn’t. How do you redesign your work? Start with assessing the value of your tasks and work outputs (refer to yesterday’s Insight). Then follow this simple formula for redesign: Do less of the “low-value” stuff. You can’t start to redesign until you stop doing certain tasks. I recently told one manager to remove 40% of the tasks from their schedule. Do more of the “high-value” stuff. Once you identify a high-value task, schedule more of these activities for yourself in the holes you’ve created in your schedule. Improve quality and efficiency. Doing the right things better and faster have a multiplying effect on your performance. It’s easier to do this when the diversity in your tasks has decreased. This looks simple, but it’s not easy. It requires a ruthless focus on performance and a strong desire to control your work–no matter how much your work wants to control you.